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F.A.Q.

 

 SHIPPING 

☾∙✦∙☾ Where do you ship your Moonstone jewelry to?
We ship our Moonstone jewelry from Florida (USA) worldwide with DHL Express.

 

☾∙✦∙☾ I ordered a few days ago - how do I track my order?
We will provide a tracking number via email within 24 hours after you place your order. You can track your shipment at www.dhl.com. You can also send us a message & we'll track it for you.

 

☾∙✦∙☾  How much is shipping?
We ship worldwide within 2-4 business days with DHL Express. Shipping is 5.90 USD.

 

☾∙✦∙☾ How long will it take for my Moonstone jewelry to arrive?
We dispatch items within 24 hours after you place your order. Shipping time is another 1-3 business days. So in total you should have your jewelry with you within 2-4 business days.  Deliveries to Australia, NZ & Russia can take up 4-10 working days (excluding weekends & bank holidays). Expedited options available - contact us if you wish you receive your order overnight.

 

 RETURNS 

 ☾∙✦∙☾ How do I return my Moonstone jewelry?

If you´re not 100% happy with your product you can return it within 14 days after receiving your product. No questions asked.

 

☾∙✦∙☾ When do I receive my refund?
As soon as the item is back with us.
 
 PAYMENT / PRICES   
☾∙✦∙☾ How can I pay?
Our prices are in USD. You can pay with all major credit cards (i.e. VISA, MasterCard etc.) or Paypal.
 

 

Can't find your question here? Get in touch with us at:
Info@MoonstoneMagic.com