☽♢✧ Where do you ship your Moonstone jewelry to?
We ship our Moonstone jewelry from Florida (USA) worldwide with DHL Express.
☽♢✧ I ordered a few days ago - how do I track my order?
We will provide a tracking number via email within 24 hours after you place your order. You can track your shipment at www.dhl.com. You can also send us a message & we'll track it for you.
☽♢✧ How much is shipping?
We ship worldwide within 2-4 business days with DHL Express. Shipping is 5.90 USD.
☽♢✧ How long will it take for my Moonstone jewelry to arrive?
We dispatch items within 24 hours after you place your order. Shipping time is another 1-3 business days. So in total you should have your jewelry with you within 2-4 business days.
Deliveries outside of the US can take up to 4-10 working days (excluding weekends & bank holidays). Expedited options available - contact us if you wish to receive your order overnight.
☽♢✧ How do I return my Moonstone jewelry?
If you´re not 100% happy with your product you can return it within 14 days after receiving your product. No questions asked. Just send us an email - we´ll walk you through the return procedure.
☽♢✧ When do I receive my refund?
As soon as the item is back with us.
➳ PRICES / PAYMENTS
☽♢✧ How can I pay?
Our prices are in USD. You can pay with all major credit cards (i.e. VISA, MasterCard etc.) or Paypal.
☽♢✧ What kind of materials do you use for your jewelry?
We use only handpicked Rainbow Moonstone gemstones and 925 Sterling Silver.